Guarantees

Peace of Mind Price Protection Plus.

Bedrooms First offers this price guarantee on all purchases:

“After purchasing should the original purchaser find the identical item, within 30 days of purchase, for a lower price at any retail showroom within 100 miles, Bedrooms first will refund, or credit, the purchaser an amount equal to the difference plus an additional 20% of that difference. Plus, should the purchaser find the same item at a lower price at Bedrooms first within 30 days of purchase we will refund the difference to the lower price.”

Quality.

Bedrooms First agrees to supply a 1 year warranty against manufacturing defects on all case good items, with the exception of glass, which is warranted for 7 days from the date of delivery. Many manufacturers offer extended warranties on their products free of charge. Warranties provide for free inspection, within a 50 mile radius of any of our showrooms, parts and labor needed to address any claims within the specified warranty period. Our quality mattress suppliers have specific warranties against manufacturing defects which vary with style.

Verification of lower price quotes will be required. Merchandise must be of a like condition. Value-added incentives, such as deferred financing or other bonus offers will be calculated into price comparisons. Clearance and as-is merchandise is excluded from this guarantee.

Satisfaction.

If you are not satisfied with your Bedroom purchase from our stock for any reason, notify us within 7 days of delivery to arrange for a reselection. Mattresses, once used, are not covered under this policy, but many come with our “Good Night Guarantee*”, which can allow you up to 60 days for reselection. We are always accountable for our actions. Our owners can be reached locally at (614) 345-0200. Items must be in original condition upon inspection to avoid a re-stocking fee or the possible refusal of the re-selection. If original sale was picked-up, merchandise must be returned to our warehouse or a pick-up charge will be applied. Custom orders are excluded from this warranty.

Mattress Warranties.

Mattress warranties are designed for your protection against manufacturing and structural defects. Warranties are determined by the manufacturer and may differ upon style. Consult the manufacturer’s warranty card for details. To qualify for these warranties most manufacturers require sleep sets to be stain free, therefore we recommend you to purchase a quality mattress protector when you purchase your sleep set to safeguard these warranties.

*Good Night Guarantee.

Our goal is to make sure your new mattress set provides years of comfortable sleep. Our staff is trained to make sure your sleep set perfectly fits your needs. However, on designated sleep sets, if within 60 days after delivery you are not comfortable, we will allow a one-time reselection of a new sleep set of your choice. The sleep set must be free of stains and soil to qualify for this guarantee, as well as manufacturer warrantees. You must purchase and use a quality mattress protector from us when you purchase your sleep set to safeguard this guarantee. Additionally, you must use the mattress set for 30 days to qualify for this guarantee. All re-selections are subject to an additional delivery charge and a 20% restocking fee.

This guarantee applies only to select sleep sets that are designated on the sales invoice.